Privacy Policy for Wash & Buzz Users

1. Introduction

Welcome to the privacy policy of Wash & Buzz LLC ("Wash & Buzz," "we," "us"). We respect your privacy and are committed to protecting your personal data. This privacy notice explains how we collect, use, and safeguard your data when you use our website (the "Website"), point of sale application (the "App"), and related services (collectively, the "Services").

2. Who We Are

Wash & Buzz LLC is a Michigan limited liability company operating in the United States, with a registered foreign entity in New York. Our contact address is 215-04 39th Ave, Bayside, NY 11361. You can reach our data privacy team at dan@washandbuzz.com.

3. Scope of This Policy

This policy applies to:

• Individual consumers who visit the Website.
• Users who interact with the App or Services.
• Individual consumers whose data are processed by licensed business users of the App or Services.

4. The Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, email address, phone number
• Geographical Data: IP address, location
• Technical and Usage Data: Browser type, usage patterns

5. How We Collect Data

We collect personal data through a variety of methods, including but not limited to:

• Information provided directly by users during account registration, service usage, or communication with our platform.
• Data collected automatically through user interactions with our software, including device, session, and network information.
• Information shared with us through integrations with third-party services, such as authentication providers and payment processors

6. How We Use Your Data

We use your data to:

• Provide and manage the Service
• Support tickets
• Communicate updates and support issues
• Monitor usage and improve our platform
• Comply with legal obligations
• Send marketing communications (with your consent).

You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

7. Legal Basis for Processing

We only process your personal data where allowed by law, including:

• Legitimate business interests
• Legal obligations
• With your consent (for marketing,etc.)

8. Data Sharing

We may share your data with:

• Legal and regulatory authorities when required
• Analytics and advertising partners to help us understand usage patterns, improve our platform, and deliver relevant content or promotions

In the event of a sale, merger, acquisition, or other business transaction involving all or part of our company or assets, your personal data may be transferred to the new owners. They will be permitted to use your data in accordance with the terms outlined in this privacy policy.

9. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, use, or disclosure. All transmission of data over public networks is encrypted; once it reaches our storage systems, it is encrypted-at-rest. Identity and role-based authentication is required by all individuals and systems before access is granted. Access controls are reviewed on a regular basis to meet all current standards.

9A. Data Breach Notification

If a data breach occurs that compromises your personal information, we will notify you in accordance with applicable laws, including the New York SHIELD Act. This may include email or in-app alerts and will provide details about the breach and recommended next steps.

10. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

11. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access to your data
• Correction of inaccurate data
• Deletion of your data ("right to be forgotten")
• Restriction or objection to data processing
• Data portability
• Withdrawal of consent (where applicable)
• File a complaint with a data protection authority

To exercise your rights, email us at dan@washandbuzz.com.

12. Cookies and Tracking Technologies

We do not use cookies or similar tracking technologies for behavioral advertising or cross-site tracking. Any usage data we collect is strictly for service improvement and operational purposes.

13. Changes to This Policy

We may update this privacy policy occasionally. Updates will be posted on our website, and we may notify you by email or within the App.

14. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact:

Email: dan@washandbuzz.com

Address: 215-04 39th Ave, Bayside, NY 11361

This Privacy Policy is effective as of Jan 1st, 2026 and supersedes all prior versions.